Calls made
100K+
Calls Quality

⭐⭐⭐⭐⭐

Avg. Reply Time
3 minutes

Omnichannel
Customer
Success

We understand that lifetime account value only begins at the close.  Our robust customer experience solutions include onboarding and implementation models, retention strategy, up-sell and cross-sell tuning, driving loyalty, and evangelism.

Calls made
100K+
Calls Quality

⭐⭐⭐⭐⭐

Avg. Reply Time
3 minutes
boy1-1

Meet Madeline, Digital Sales Lead

MARKETN is a digital growth agency. We run your marketing, sales, and customer success operations, end to end, and start to finish, with results that speak for themselves: 100% revenue growth.

We've gotten results for these startups and emerging companies.
exequor
PHARMASALON
HealioHealth_logo_white_web
PolicyMed
qordata

The 'MARKETN' Customer Success Solution

CUSTOMER
SERVICE

Organizations work hard to win customers, but in today’s competitive, on-demand world, these businesses must work even harder to keep them. Consumer expectations for quality customer experience continue to rise with little room for error. We provide you with:

  • VOICE SUPPORT
  • CHAT SUPPORT
  • EMAIL SUPPORT
  • SOCIAL MEDIA SUPPORT

OUTBOUND
SUPPORT

When it comes to support, most people think of handling inbound issues, but proactive, outbound support can be a great way to delight your customers. Outbound customer support and outbound sales are just two ways in which we can help take your offering to the next level.

  • NURTURING
  • LEAD SCORING
  • LEAD NURTURING

CUSTOMER
DESIGN

We understand that lifetime account value only begins at the close. Our robust customer experience solutions include onboarding and implementation models, retention strategy, up-sell and cross-sell tuning, driving loyalty and evangelism.

  • RETENTION STRATEGY
  • UPSELLING AND CROSS-SELLING
  • INBOUND MARKETING & PAID MEDIA
  • LOYALTY & EVANGELISM

How We Make It Happen

01
Embrace digital engagement

We help you with onboarding and adoption to retention and expansion, every stage of the customer journey matters right now.

02
Access customer health, realtime

Ditch the spreadsheets and the cumbersome platforms that still have you crunching numbers for hours. With us, you get live access to customer data with a single view of your customers.

03
If it's inefficient,
we optimize it

We future proof already successful businesses by unlocking untapped potential, growth opportunities, and completely new verticals.

LET'S TALK
When we become part of your team, it’ll be like we were always part of your team.
ONBOARD NOW

Benefits of Working
with MARKETN

Scaling Quickly

We help clients quickly grow while reducing cash burn

We facilitate hypergrowth like no other outsourcer

Digital Transformation

We can migrate legacy systems, streamline offers and drastically improve the customer experience.

Data-Driven Approach

We provide real-time health scoring so you can identify key customers, and alert you to critical status changes.

THE MAGIC BEHIND MARKETN

KEY TEAM MEMBERS

Our team has 100 years of combined experience in building and running world-class marketing and customer success organizations.

Zafar Ahmed
FOUNDER & CHIEF MARKETING OFFICER
Anthony Riggio
SENIOR MARKETING LEADER
Morgan Young
ACCOUNT MANAGER
George Gaffey
SR. ACCOUNT MANAGER

Begin Your Customer Success
Journey With MARKETN!

Call our team at
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Tamra Company
Account Manager
Charles
Charles Reilly
Customer Success Manager
Jennifer
Jennifer Fontiveros
Project Coordinator

Boston, MA

New York City, NY